‘This is a highly distinctive book. It addresses critical differences and similarities in the approaches to managing the COVID-19 pandemic among Nordic countries. It does so through the multiple frames of governance structure, crisis management, citizen trust and confidence, organizational networks as well as important contrasts between processes of reliability and adaptation. Its separate richly described cases and chapters are written by a set of very accomplished and insightful authors. It also offers very useful quantitative survey data from a wide variety of participants, at many different levels, ranging from governmental officials (mayors and municipal directors), managers of schools, kindergartens and elder care institutions, as well as five general population surveys across five countries. This book will be of great value, with its cases, data and insightful analyses, to researchers, governmental officials at all levels, as well as crisis managers and public health professionals in nations across the world. Its treatment alone of the possible role of high reliability and “high adaptation organizations” together in pandemic-like crises adds a new dimension to high reliability organizations research.’