"Susan H. Shapiro’s moving portrayal of educational leaders facing the terror of 9/11 is thoughtful, intelligent, and brave. Her resultant Educational Crisis Framework, emphasizing community, compassion, and reflection, is innovative, timely, and reassuring as educators address school violence. A critical and lasting contribution to our profession!"Jacqueline A. Stefkovich, Professor Emerita, Penn State University"Susan H. Shapiro’s latest book is a critically relevant and structured analysis that offers a foundational framework for early childhood school leaders. Using the diverse experiences of five early childhood school directors who lived through the 9/11 attacks, she reveals key behaviors that made life-saving differences on that day. Further, she uses the Educational Crisis Framework (ECF) to provide today’s early childhood school leaders with thoughtful responses to turbulent situations. Given the volatile conditions facing today’s schools, I believe that this book is essential reading."Steven Jay Gross, Professor Emeritus, Educational Leadership, Temple University