Crew Resource Management

Eduardo Salas University of Central Florida, USA, Katherine A. Wilson, University of Central Florida, USA and Eleana Edens, Federal Aviation Administration, USA

• Contents: Introduction; Part I History of Crew Resource Management: The Naval Safety Center's aircrew coordination training program, Robert A. Alkov; 18 years of the CRM wars: a report from headquarters, Daniel E. Maurino; The evolution of crew resource management training in commercial aviation, Robert L. Helmreich, Ashleigh C. Merritt and John A. Wilhelm; Crew resource management: a time for reflection, Daniel E. Maurino. Part II Theoretical Developments: Dyads and triads at 35,000 feet, H. Clayton Foushee; Why crew resource management? Empirical and theoretical bases of human factors in aviation, Robert L. Helmreich and H. Clayton Foushee; Training and research for teamwork in the military aircrew, Carolyn Prince and Eduardo Salas. Part III Methodological Tools and Developments: Cockpit management attitudes. Human factors, Robert L. Helmreich; LOFT: full mission simulation as crew resource management training, Roy E. Butler; A methodology for enhancing crew resource management training, Eduardo Salas, Carolyn Prince, Clint A. Bowers, Renée Stout, Randall L. Oser, and Janis A. Cannon-Bowers; System safety and threat and error management: the line operations safety audit (LOSA), Robert L. Helmreich, James R. Klinect and John A. Wilhelm; Methods used to evaluate the effectiveness of flightcrew CRM training in the UK aviation industry, Paul O'Connor, Rhona Flin, Georgina Fletcher and Peter Hemsley; Development of the NOTECHS (non-technical skills) system for assessing pilot's CRM skills, Rhona Flin, Lynn Martin, Klaus-Martin Goeters, Hans-Jürgen Hormann, René Amalberti, Claude Valot and Herman Nijhuis. Part IV Evaluation of CRM Training: Does CRM training improve teamwork skills in the cockpit? 2 evaluation studies, Eduardo Salas, Jennifer E. Fowlkes, Renée J. Stout, Dana M. Milanovich and Carolyn Prince; Team training in the skies: does crew resource management (CRM) training work?, Eduardo Salas, C. Shawn Burke, Clint A. Bowers and Katherine A. Wilson; Techniques used to evaluate crew resource management training: a literature review, Paul O'Connor, Rhona Flin and Georgina Fletcher; Does crew resource management training work? An update, extension, and some critical needs, Eduardo Salas, Katherine A. Wilson, C. Shawn Burke and Dennis C. Wightman. Part V Crew Resource Management: Beyond Aviation: Anesthesia crisis resource management training: teaching anethesiologists to handle critical incidents, Steven K. Howard, David M. Gaba, Kevin J. Fish, George Yang and Frank H. Sarnquist; Simulation-based training in anaesthesia crisis resource management (ACRM): a decade of experience, David M. Gaba, Steven K. Howard, Kevin J. Fish, Brian E. Smith and Yasser A. Sowb; 4 generations of maintenance resource management programs in the United States: an analysis of the past, present, and future, James C. Taylor and Manoj S. Patankar; Crew resource management training for offshore oil production teams, Paul O'Connor and Rhona Flin; Index.

'...this collection of papers offers some interesting material on the role that CRM and its derivatives have played in aviation and other high-risk industries...' The Aerospace Professional