Crash Course in Serving Spanish-Speakers

Salvador Avila is a Branch Librarian in the Las Vegas Public Library.

• Introduction The Spanish-Speakers Chapter 1: What are Services to Spanish-Speakers? Chapter 2: Who is Obliged to Provide Services to Spanish-Speakers? Chapter 3: When Should You Provide Services to Spanish-Speakers? Chapter 4: Where Must You Provide Services to Spanish-Speakers? Chapter 5: Why You Have to Provide Services to Spanish-Speakers! Chapter 6: How Should You Provide Services to Spanish-Speakers Chapter 7: Outreach to Spanish-Speakers Chapter 8: Essential Services to Spanish-Speakers Chapter 9: Important Programs to Spanish-Speakers Chapter 10: Marketing to Spanish-Speakers Chapter 11: Internet Resources for Spanish- Speakers Chapter 12: Survey Findings for Spanish-Speakers Chapter 13: Issues of Spanish-Speakers Chapter 14: Conclusion Appendices Suggested Bibliography Index

"Avila's book does a good job of doing what it sets out to do, providing a quick and convenient starting place for librarians unfamiliar with services for Spanish speakers. Recommended as a resource for the many librarians dealing with new, rapid growth in their Spanish-speaking population." - Public Libraries