Dennis C. Tucker holds a PhD in Theological Studies from Foundation House, Oxford, an MLS from the University of Missouri, a MAT and a BS in Secondary Education from Southeast State University. He gained both school and public library experience before joining the staff at the Indiana Cooperative Library Services Authority (INCOLSA) as a microcomputer specialist and manager of a 4-year grant to high school libraries in Indianapolis. He was Director of Libraries at Northwestern State University of Louisiana and Director of Learning Resources at Modesto Junior College. He is author of 10 books. He has conducted workshops throughout the U.S. and abroad.Shelley Elizabeth Mosley holds a BS in Education from Grand Canyon University and an MLS from the University of Arizona. She is presently an adjunct faculty member at Glendale Community College, and has managerial experience in both public and school libraries. She is the author of Romance Today: An A-to-Z Guide to Contemporary American Romance Writers (Greenwood, 2006), The Suffragists in Literature for Youth: The Fight for the Vote (2006), and The Complete Idiot's Guide to the Ultimate Reading List (2007).

• Acknowledgments Chapter 1: Settling In: Getting to Know You Chapter 2: Getting to Know the Staff: Listen and Learn Chapter 3: Managing Personnel: Tips to Make Your Life Easier Chapter 4: Personnel Laws: You Can't Become Familiar with These Too Quickly or Too Soon! Chapter 5: Hiring, Firing, and Other Good Stuff: It Happens Even if You're New! Chapter 6: Friends and Volunteers Chapter 7: "Managing" the Board: Who They Are, and How to Build and Maintain Consensus-A Tricky Tightrope Chapter 8: Your Customers: Your Reason to Exist Chapter 9: Key People in the Community-No Library is an Island Chapter 10: Managing Change: Look before You Leap! Glossary Resources Index

"Written for almost any librarian with a new job, this book is filled with practical advice for those starting that new postition, even if you are moving from one job to another. How do you meet people? Establish relationships? Understand the organization? Get your program underway? While they may have addresses some of these skills in library school, this book is a good refresher to get started on the right foot." - Teacher Librarian