Coordinating Divisional and Departmental Student Affairs Assessment

Gavin W. Henning is Professor of Higher Education at New England College, USA.Erin M. Bentrim is Senior Education and Training Specialist in Global Education Services at Anthology, Inc., USA.Kimberly Yousey-Elsener is Senior Manager for Career Data and Research at The Career Leadership Collective, USA.

• 1. Equity-Centered Assessment 2. Technology for Assessment 3. The Organizational Frames of Assessment: Coordinating Assessment at the Divisional and Departmental Levels 4. Involving Stakeholders in the Assessment Process 5. Structures to Organize and Implement Assessment 6. Organizational Development for Divisional and Departmental Assessment 7. Supervising People in Assessment 8. Politics in Student Affairs Assessment 9. Building Capacity, Talent, and Professional Development 10. Connecting Assessment to Planning, Decision-Making, and Resource Allocation 11. Sharing Compelling Results: Data Storytelling and Data Visualization 12. Organizational Learning Strategy Towards Institutional Effectiveness: A Collaborative Approach for Institutional Research, Academic Affairs Assessment, and Student Affairs Assessment 13. Adapting Assessment to an Evolving and Changing Higher Education Landscape

‘This text is a must-read for professionals tasked with planning, conducting, supervising, or using assessment for accountability or improvement purposes. The authors explain and model the need for intentional coordination in order to benefit from actionable assessment results. The diversity of topics paired with exemplars of high-quality assessment practice provide guidance for "on-the-ground" assessment activity in addition to strategies to understand and influence organizational culture, policy, and structures.’Sara J. Finney, PhD, Professor of Graduate Psychology and Associate Director, Center for Assessment and Research Studies, James Madison University‘This second edition provides practitioners with important, and timely insights on how good assessment can help inform our work at all levels. The authors do a masterful job of leaving no assessment stone unturned and provide student affairs assessment leaders important lessons on how our work continues to be foundational in developing and sustaining strong student affairs organizations – divisionally and departmentally. I especially appreciate this edition’s thoughtful treatment of how incorporating a greater focus on equity can better inform our assessment practices and – importantly – support student success!’Michael N. Christakis, PhD, Vice President for Student Affairs, University at Albany'As higher education and student affairs undergoes significant change, there is even more need for assessment that informs practice, illuminates equity gaps, and offers integrated insights on student learning. In this updated 2nd edition, Henning, Bentrim and Yousey-Elsener, appropriately expand their coverage to emphasize departmental student affairs assessment and offer an expert line-up of assessment scholars and practitioners who provide instructive approaches to exceling in this vital professional competency and practical guidance to lead the maturing model of student affairs assessment.’Jillian Kinzie, Interim Co-Director, National Survey of Student Engagement Indiana University Bloomington