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The public health footprint associated with corporate behavior has come under increased scrutiny in the last decade, with an increased expectation that private profit not come at the expense of consumer welfare.Consumers, Corporations, and Public Health assembles 17 case studies at the intersection of business and public health to illustrate how each side can inform and benefit the other. Through contemporary examples from a variety of industries and geographies, this collection provides students with an appreciation for the importance of consumer empowerment and consumer behavior in shaping both health and corporate outcomes.
John A. Quelch is the Charles Edward Wilson Professor of Business Administration at Harvard Business School and Professor in Health Policy and Management at Harvard School of Public Health.
Preface IntroductionContributorsI. Corporate Strategy and Public Health1. Johnson & Johnson: The Promotion of WellnessJohn A. Quelch and Carin-Isabel Knoop 2. Colgate-Palmolive Inc.: Superior Anti-Cavity ToothpasteJohn A. Quelch and Margaret L. Rodriguez3. Royal Caribbean Cruises Ltd.: Safety, Environment and HealthJohn A. Quelch and Margaret L. RodriguezII. Consumer Analytics and Health Care Outcomes4. Carolinas Healthcare System: Consumer AnalyticsJohn A. Quelch and Margaret L. Rodriguez5. Philips Healthcare: Marketing the HealthSuite Digital PlatformJohn A. Quelch and Margaret L. RodriguezIII. Prevention And Adherence6. Cancer Screening in Japan: Market Research and SegmentationJohn A. Quelch and Margaret L. Rodriguez7. Dumb Ways to Die: Advertising Train Safety (A), (B), and (C)John A. Quelch8. CVS Health: Promoting Drug AdherenceLeslie K. John, John A. Quelch, Robert HuckmanIV. Consumer Access and Affordability9. The Slingshot: Improving Water AccessJohn A. Quelch, Margaret L. Rodriguez, Carin-Isabel Knoop10. Vaxess Technologies, Inc.John A. Quelch, Margaret L. Rodriguez11. AccessHealth CT: Marketing Affordable HealthcareJohn A. Quelch and Michael NorrisV. Consumerism and Paternalism12. 23andMe: Genetic Testing for Consumers (A) and (B)John A. Quelch and Margaret L. Rodriguez13. Demarketing Soda in New York CityJohn A. Quelch, Margaret L. Rodriguez, Carin-Isabel Knoop, Christine SnivelyVI. Emerging Markets, Consumer Behavior and Public Health14. Fresno's Social Impact Bond for AsthmaJohn A. Quelch and Margaret L. Rodriguez15. E-Cigarettes: Marketing Versus Public HealthJohn A. Quelch and Margaret L. RodriguezVII. Consumer Power in Shaping Public Health16. Rana Plaza: Workplace Safety in Bangladesh (A) and (B)John A. Quelch and Margaret L. Rodriguez17. Note on Mobile Health CareJohn A. Quelch and Margaret L. Rodriguez
This unique collection of case studies demonstrates how important it is for public health and business executives to work together. The health of the individual consumer is the common ground around which this essential dialogue can occur.
Gordon Moore, John A. Quelch, Emily Boudreau, Harvard Medical School) Moore, Gordon (Professor, Professor, Department of Population Medicine, University of Miami) Quelch, John A. (Miller University Professor and Vice Provost, Miller University Professor and Vice Provost, Yale Graduate School of Arts and Sciences) Boudreau, Emily (PhD Student, PhD Student, Department of Health Policy and Management, John A Quelch