Stephen M. Croucher is professor and head of the School of Communication, Journalism, and Marketing at Massey University.Barbara Lewandowska-Tomaszczyk isfull professor of English language and linguistics and head of the Department of Research into Language, Literature, and Translation at the State University of Applied Sciences.Paul A. Wilson is professor in the Department of English Language and Applied Linguistics at the University of Lódz.

• ContentsIntroductionChapter 1 – “Conflict radicalization and emotions in English and Polish online discourses on immigration and refugees”- Barbara Lewandowska-TomaszczykChapter 2 – “Structuring judgment in conflict scenarios”- Mikolaj Deckert Chapter 3 – “Communication, Music, and Conflict” - Shawn Condon Chapter 4 – “The 2013 social protests in Bulgaria: Iconic photographs & image events” - Lilia Raycheva, Nelly Velinova, & Mariyan Tomov Chapter 5 – “Organizational dissent as a form of conflict” - Cheng Zeng Chapter 6 – “Conflict, Emotion and Crisis Communication” - Audra Diers-Lawson Chapter 7 – “Immigrant threat, prejudice, and the growing refugee crisis.” Elvis NgwayuhChapter 8 – “A Review of Work-Family Conflict among European Welfare Models” Flora Galy-BadenasAbout the Editors and Contributors

This volume focuses on the vital role of mediated messages in an array of conflict settings. Adopting a broad-based view of conflict, it examines the role of emotions, threats, discourse patterns, music, and iconic photographs in international, organizational, crisis-management, and work-family controversies. As such, it offers a unique perspective to the role of messages, symbols, and media in critical conflict situations.