International Journal of Disability, Community & Rehabilitation; Volume 4, No. 2The book provides a comprehensive synopsis of the organizational and operational elements needed for disability management (DM) to be effective within the workplace. The chapters are organized in logical progression and address necessary program components from disability prevention to program evaluation. The authors take care to differentiate claim and case management, to demonstrate the critical role of early intervention, to explicate a simple process for determining return on investment, and to illustrate the essential process of sustained, multidirectional communications-- all very central to effective DM. The book is a valuable resource for advancing best practice in DM-- both by solidifying the conceptual and operational framework that should characterize DM efforts and by articulating the core knowledge competencies needed by those working in DM. This is an important contribution toward the advancement of DM as a valuable approach for sustaining employment.