“Every now and then, a self-help book comes along that can truly deliver the results it promises. This is such a work. Its powerful advice is psychologically deep, grounded in a lifetime of experience, and expressed simply, with a personal touch” — James K. Sebenius, director of the Negotiation Roundtable at Harvard Business School and coauthor of The Manager as Negotiator“Snappy . . . Hankin’s book is filled with sound advice and her no-nonsense tone should particularly appeal to fans of Dr. Phil.” — Publishers Weekly“Sheenah Hankin’s words of wisdom, always delivered with integrity, compassion, and humor, never failed to help our family navigate today’s emotional minefields. Her book is an invaluable read for anyone looking for answers.” — Ron Howard, Academy Award-winning director and actor