Competitiveness Creation and Maintenance in the Postal Services Industry

Dr. Vaida Pilinkienė is a Professor at Department of Economics and Chair of Study ProgrammeCommittee, School of Economics and Business, Kaunas University of Technology,Lithuania. Her research is focused on industry and firm competitiveness, businessenvironment analysis, demand forecasting. Dr. Vilma Deltuvaitė is a Lecturer at Department of Finance, School of Economics andBusiness, Kaunas University of Technology, Lithuania. She has Accounting andLogistics specialist, Chief Financial Officer (CFO), Head of Logistics department,General manager (CEO) working experience in private enterprises. She has alsoworked as a visiting researcher at the Central Bank of Lithuania. She obtaineda doctoral degree in Social Sciences (Management) at Kaunas University ofTechnology in 2013. Research interests: systemic risk management in bankingsector, banking crises, banking sector’s financial stability, assessment ofbanks’ profitability and efficiency, cross-border contagion risk.Dr. Asta Daunorienė is a Lecturer at Department of Management, School of Economics andBusiness, Kaunas University of Technology, Lithuania. Research area: qualitymanagement, project quality and risk management, industry competitiveness andanalysis.  Dr. Vaidas Gaidelys is a Professor at Department of Economics, School of Economics andBusiness, Kaunas University of Technology, Lithuania.  The main research area is following:international business and taxes, state economic policy, European integrationeconomics, offshore centres and offshore businesses. He is actively involvedinto various local and international research projects.

• Introduction.- Concept of Competitiveness andMethodological Principles of Competition Assessment.- Legal Regulation ofCompetition in Postal, Courier and Financial Services Industries.- Competitionin Postal, Courier and Financial Services Industries.- Lithuanian UniversalPostal Services Provider: Profile, Facts and Figures.- Lithuanian UniversalPostal Services Provider's Business Strategy and Problems in Competitiveness.-Competitiveness Creation and Maintenance Experience in Lithuania and ForeignCountries.- Development of Lithuanian Universal Postal Services Provider'sCompetitiveness Maintenance Model.- Lithuanian Universal Postal ServicesProvider's Competitiveness Maintenance Strategy.- Conclusions andRecommendations.- Annexes.