"Recommended." --Choice "Rooted in an impressive range of on-the-ground research . . . Wenzel has made an important contribution." --The Arts Fuse "Andrea Wenzel is that rarest of beings, a thorough and skilled academic and an accomplished journalist. This book is a must read for anyone wanting to fully understand the crisis of trust in journalism, how it grows from deep, ingrained roots and flourishes through lack of attention and engagement. Wenzel’s examination of how journalism can better serve communities charts a clear empirical path for the field, but it also tells a compelling story about media, representation and social cohesion at a critical time."--Emily Bell, director of the Tow Center for Digital Journalism, Columbia Journalism School "This book is an important contribution to academic scholarship but also to the journalism industry and to foundations that support ongoing projects to rebuild trust. It provides much needed documentation at a pivotal and pivoting time, as journalism undertakes new practices in an attempt to survive."--Sue Robinson, author of Networked News, Racial Divides: How Power and Privilege Shape Public Discourse in Progressive Communities