Donna L. Torrisi, MSN, has published and lectured on the nurse-managed model, the art of negotiating with managed care organizations, and on integrating behavioral health and primary care. She is a founding member and the first chairperson of the National Nursing Centers Consortium, and has been a faculty member for the Institute for Health Improvement Depression Collaborative. She is currently completing her final year as a Robert Wood Johnson Executive Nurse Fellow.Tine Hansen-Turton, MGA, JD, FCCP, FAAN, is the chief strategy officer of Public Health Management Corporation (PHMC), where she develops and supports PHMC's overall strategy and leads partnership development around new and emerging business opportunities.

• Introduction Organizational Development Initial PlanningOngoing Planning FundingFinancial Operations Policies and ProceduresContinuous Quality/Performance ImprovementInformation Systems Appendix: A Start-up Tool Kit A. Governing Board Bylaws B. Sample Mission Statement C. Sample Strategic Planning Policy D. Sample Strategic Plan E. Sample Health Care Plan F. Sample Business Plan G. Sample of a Contract with a Local Agency H. Funding Sources I. Sample Policy and Procedure Manual J. Sample Physician Collaborative Agreement K. Sample Nurse Practitioner - Collaborative Physician Practice Agreement L. Sample Job Descriptions M. Summary of HIPAA Requirements and Procedures N. Sample Performance Improvement Plan: Assessing Outcomes

Donna L. Torrisi, MSN, has published and lectured on the nurse-managed model, the art of negotiating with managed care organizations, and on integrating behavioral health and primary care. She is a founding member and the first chairperson of the National Nursing Centers Consortium, and has been a faculty member for the Institute for Health Improvement Depression Collaborative. She is currently completing her final year as a Robert Wood Johnson Executive Nurse Fellow.Tine Hansen-Turton, MGA, JD, FCCP, FAAN, is the chief strategy officer of Public Health Management Corporation (PHMC), where she develops and supports PHMC's overall strategy and leads partnership development around new and emerging business opportunities.

• Introduction Organizational Development Initial PlanningOngoing Planning FundingFinancial Operations Policies and ProceduresContinuous Quality/Performance ImprovementInformation Systems Appendix: A Start-up Tool Kit A. Governing Board Bylaws B. Sample Mission Statement C. Sample Strategic Planning Policy D. Sample Strategic Plan E. Sample Health Care Plan F. Sample Business Plan G. Sample of a Contract with a Local Agency H. Funding Sources I. Sample Policy and Procedure Manual J. Sample Physician Collaborative Agreement K. Sample Nurse Practitioner - Collaborative Physician Practice Agreement L. Sample Job Descriptions M. Summary of HIPAA Requirements and Procedures N. Sample Performance Improvement Plan: Assessing Outcomes

Donna L. Torrisi, MSN, has published and lectured on the nurse-managed model, the art of negotiating with managed care organizations, and on integrating behavioral health and primary care. She is a founding member and the first chairperson of the National Nursing Centers Consortium, and has been a faculty member for the Institute for Health Improvement Depression Collaborative. She is currently completing her final year as a Robert Wood Johnson Executive Nurse Fellow.Tine Hansen-Turton, MGA, JD, FCCP, FAAN, is the chief strategy officer of Public Health Management Corporation (PHMC), where she develops and supports PHMC's overall strategy and leads partnership development around new and emerging business opportunities.

• Introduction Organizational Development Initial PlanningOngoing Planning FundingFinancial Operations Policies and ProceduresContinuous Quality/Performance ImprovementInformation Systems Appendix: A Start-up Tool Kit A. Governing Board Bylaws B. Sample Mission Statement C. Sample Strategic Planning Policy D. Sample Strategic Plan E. Sample Health Care Plan F. Sample Business Plan G. Sample of a Contract with a Local Agency H. Funding Sources I. Sample Policy and Procedure Manual J. Sample Physician Collaborative Agreement K. Sample Nurse Practitioner - Collaborative Physician Practice Agreement L. Sample Job Descriptions M. Summary of HIPAA Requirements and Procedures N. Sample Performance Improvement Plan: Assessing Outcomes