OWEN HARGIE is Professor of Communication in the School Communication at the University of Ulster and Adjunct Professor at the Norwegian University of Science and Technology.DAVID DICKSON is Senior Lecturer in Communication at the University of Ulster.DENNIS TOURISH is Professor of Communication at Aberdeen Business School, Robert Gordon University, UK

• Introduction: The World of the Communicative ManagerIt's Not What You Say: Communicating Non-verballyThey Could Be Persuaded: Using Your Managerial InfluenceLet's Get Together: Teams at WordSteering The Way: Leading Meetings That WorkThat Silver-tongued Devil: Making Presentations MatterWe Can Work It Out: Negotiating and BargainingWill They Buy It?: Why Managers Must be Able to SellCalling All Organisations: The Business of the TelephoneWriting Matters: How to Create the Right ImpressionTell It Like It Is: Communicating AssertivelyWhat's Your Problem: Helping in the WorkplaceThe War For Talent: Selection Skills for Busy ManagersFeedback Time: Performance Appraisal and ManagementFollowing The Correct Path: The Guiding Lights of Ethics and AuditsIndex.

'The emphasis on real-world organizational skills issues and recommended strategy makes Communication Skills for Effective Management a winner and a book I would recommend to prospective managers ..., as well as business instructors seeking to help their students appreciate the importance of developing communication competencies.' - Sow Hup Chan, Facility of Business Administration University of Macau, Asian Business & Management, 2006, 5.

OWEN HARGIE is Professor of Communication in the School Communication at the University of Ulster and Adjunct Professor at the Norwegian University of Science and Technology.DAVID DICKSON is Senior Lecturer in Communication at the University of Ulster.DENNIS TOURISH is Professor of Communication at Aberdeen Business School, Robert Gordon University, UK

• Introduction: The World of the Communicative ManagerIt's Not What You Say: Communicating Non-verballyThey Could Be Persuaded: Using Your Managerial InfluenceLet's Get Together: Teams at WordSteering The Way: Leading Meetings That WorkThat Silver-tongued Devil: Making Presentations MatterWe Can Work It Out: Negotiating and BargainingWill They Buy It?: Why Managers Must be Able to SellCalling All Organisations: The Business of the TelephoneWriting Matters: How to Create the Right ImpressionTell It Like It Is: Communicating AssertivelyWhat's Your Problem: Helping in the WorkplaceThe War For Talent: Selection Skills for Busy ManagersFeedback Time: Performance Appraisal and ManagementFollowing The Correct Path: The Guiding Lights of Ethics and AuditsIndex.

'The emphasis on real-world organizational skills issues and recommended strategy makes Communication Skills for Effective Management a winner and a book I would recommend to prospective managers ..., as well as business instructors seeking to help their students appreciate the importance of developing communication competencies.' - Sow Hup Chan, Facility of Business Administration University of Macau, Asian Business & Management, 2006, 5.

OWEN HARGIE is Professor of Communication in the School Communication at the University of Ulster and Adjunct Professor at the Norwegian University of Science and Technology.DAVID DICKSON is Senior Lecturer in Communication at the University of Ulster.DENNIS TOURISH is Professor of Communication at Aberdeen Business School, Robert Gordon University, UK

• Introduction: The World of the Communicative ManagerIt's Not What You Say: Communicating Non-verballyThey Could Be Persuaded: Using Your Managerial InfluenceLet's Get Together: Teams at WordSteering The Way: Leading Meetings That WorkThat Silver-tongued Devil: Making Presentations MatterWe Can Work It Out: Negotiating and BargainingWill They Buy It?: Why Managers Must be Able to SellCalling All Organisations: The Business of the TelephoneWriting Matters: How to Create the Right ImpressionTell It Like It Is: Communicating AssertivelyWhat's Your Problem: Helping in the WorkplaceThe War For Talent: Selection Skills for Busy ManagersFeedback Time: Performance Appraisal and ManagementFollowing The Correct Path: The Guiding Lights of Ethics and AuditsIndex.

'The emphasis on real-world organizational skills issues and recommended strategy makes Communication Skills for Effective Management a winner and a book I would recommend to prospective managers ..., as well as business instructors seeking to help their students appreciate the importance of developing communication competencies.' - Sow Hup Chan, Facility of Business Administration University of Macau, Asian Business & Management, 2006, 5.