Communication Skills for Effective Management

Häftad, Engelska, 2004

AvOwen Hargie,David Dickson,Dennis Tourish

1 349 kr

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It is now widely recognized that communication is at the very heart of effective management. There is therefore an ever-expanding demand for valid and generalizable information on how best to relate to people in organizational contexts. Communication Skills for Effective Management meets this demand. It demonstrates how, for managers to be successful, they need to employ a range of key communication skills, styles and strategies. The contents are based upon the authors' considerable experiences of researching, teaching and consulting in a range of private and public sector organisations. From their academic and real-world involvement they have identified the core skills of effective management, presented in an academically rigorous yet student-friendly way, the reader is encouraged to interact with the material covered. Each chapter contains a series of boxed text, diagrams, tables and illustrations which summarise core points. Exercises are also provided to enable managers to put the material reviewed into practice. All of this is underpinned and supported by a firm foundation of research findings. This will be an excellent text for undergraduate business and management students studying business communication and MBA students. Practising managers will also find this book to be an invaluable resource.

Produktinformation

Utgivningsdatum2004-01-19
Mått156 x 234 x 27 mm
Vikt694 g
FormatHäftad
SpråkEngelska
Antal sidor450
FörlagBloomsbury Publishing PLC
ISBN9780333965757

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Introduction: The World of the Communicative ManagerIt's Not What You Say: Communicating Non-verballyThey Could Be Persuaded: Using Your Managerial InfluenceLet's Get Together: Teams at WordSteering The Way: Leading Meetings That WorkThat Silver-tongued Devil: Making Presentations MatterWe Can Work It Out: Negotiating and BargainingWill They Buy It?: Why Managers Must be Able to SellCalling All Organisations: The Business of the TelephoneWriting Matters: How to Create the Right ImpressionTell It Like It Is: Communicating AssertivelyWhat's Your Problem: Helping in the WorkplaceThe War For Talent: Selection Skills for Busy ManagersFeedback Time: Performance Appraisal and ManagementFollowing The Correct Path: The Guiding Lights of Ethics and AuditsIndex.

'The emphasis on real-world organizational skills issues and recommended strategy makes Communication Skills for Effective Management a winner and a book I would recommend to prospective managers ..., as well as business instructors seeking to help their students appreciate the importance of developing communication competencies.' - Sow Hup Chan, Facility of Business Administration University of Macau, Asian Business & Management, 2006, 5.