‘Age has been recognized in Sociolinguistic research as one of the crucial social variables early on; for as we grow old we change our speech behaviour. Therefore, communication across age cohorts is not always without hitches. This is of particular relevance in the context of elderly care. Yet, the particular challenges of communication between caregiver and usually much older care recipient have rarely been studied, let alone addressed in care courses. The present volume fills a real gap. Based on empirical research in seven countries, it offers insights about how language use in care giving settings is patterned and how it can be improved.'