"This book is a complete guide for effective communication to successfully integrate continuous process improvement projects. Throughout the book you will find very useful codes and references from very successful people who have either worked with the author, done research, or written articles & books on this important topic. Since all the details and examples are based on case studies, intensive research and references from real life business challenges, any business organization can relate to these ongoing continuous improvement challenges. Consequences of not having a proper communication vs benefits of properly planning and implementing communication plans while conducting continuous process improvement projects have been highlighted and explained throughout the book. This book is for all levels of management personnel from the top executives to project support team and students who are pursuing their career in the field of project management. It is a comprehensive communication guide to reduce project communication gaps and successfully deliver projects on time. This book provides step-by-step guidance with examples to integrate communication plans while performing continuous process improvement projects." -Patrick James, PM World Journal, April 2015 Issue