Communicating with Learners in the Lifelong Learning Sector

Keith Appleyard has worked within the post-16 sector since 1978 as a lecturer, college senior manager and teacher trainer. He has been a tutor and course leader for PGCE/Cert Ed programmes at Lincoln College, and a tutor on these programmes at Nottingham Trent University. He is presently an ITT reviewer for Standards Verification UK (SVUK). Nancy Appleyard has been teaching communication studies and personal development to a wide range of adults since 1994. Initially she worked as a tutor at Lincoln College teaching government funded programmes for returner to education. Since 2001 she has designed and developed more wide-ranging and flexible communication and personal development programmes within the FE sector and voluntary organisations.

• IntroductionCommunication theory: process, perception and interactionListening and speaking skillsNon-verbal communication, writing and reading skillsThe human factor in communicationCommunicating for inclusivityManaging behaviour through communicationCommunicating with large groups and with distance learnersCommunicating within organisationsCommunicating with colleaguesResources

good, sound advice and easy to follow