Communicating With Families

Michelle O’Reilly is Associate Professor of Communication in Mental Health at the University of Leicester and a Research Consultant for Leicestershire Partnership NHS Trust, UK. Michelle is also a Chartered Psychologist in Health.  Nikki is a chartered Consultant Clinical Psychologist with experience working with patients with severe and enduring mental health difficulties. She runs Mātai Rongo, a trauma responsive training, supervision and psychology centre in New Zealand.

• PrefacePART ONE: THEORETICAL CONTEXT 1. Systems within systems: Families in society2. Communicating with families 3. Forming and maintaining good therapeutic relationships PART TWO: ENGAGING CHILDREN 4. Managing interruptions5. Engaging children through questions  6. Engaging children through creative techniques   7. Children’s competence PART THREE: ATTENDING TO THE DIFFERENT NEEDS OF FAMILY MEMBERS 8. Managing sensitive conversations with children present 9. Avoiding shame and blame  10. How to talk about risk   11. Using recordings for reflective practice