Rider, MSW, MD, FAAP, Department of Pediatrics, Harvard Medical School ‘My participation in the UTS Emergency Communication project provided extraordinary insights into the complexities and subtleties of communication encounters during a patient’s emergency department journey.
Produktinformation
Utgivningsdatum2015-05-12
Mått155 x 235 x 14 mm
Vikt398 g
FormatInbunden
SpråkEngelska
Antal sidor158
Upplaga2015
FörlagSpringer-Verlag Berlin and Heidelberg GmbH & Co. KG
The role of communication in safe and effective healthcare.- The context of communication in emergency departments.- The patient’s journey in the emergency department from triage to disposition.- Communication risk in clinician–patient consultations.- Effective clinician–patient communication: strategies for communicating medical knowledge.- Effective clinician–patient communication: strategies for bridging the interpersonal gap.- Action strategies for implementing change.
Diana Slade, Marie Manidis, Jeannette McGregor, Hermine Scheeres, Eloise Chandler, Jane Stein-Parbury, Roger Dunston, Maria Herke, Christian M.I.M. Matthiessen