Anastacia Kurylo is adjunct assistant professor of communication at Brooklyn College.Yifeng Hu is associate professor of communication studies at The College of New Jersey.

• Chapter 1: IntroductionPart I: Education InstitutionsChapter 2: Calling In and Calling Out: Human Resource DEI Strategies and Interpersonally Communicated Stereotypes in Academic Settings by Anastacia Kurylo and Karthi VeeramaniChapter 3: Dirty, Dumb, and Inarticulate: Communicating Stereotypes in Janitorial Work by Wilfredo AlvarezChapter 4: Stereotypes and Subtle Slights: Exploring Microaggressive Behavior as a Barrier to Inclusive Library Services by Marie L. RadfordChapter 5: The ‘Typical Black Woman’ and the Rhetoric of Diversity, Equity, and Inclusion: Stereotyping as the Status Quo by D. L. StephensonChapter 6: New Red Scare: The China Initiative by Steven Pei, Jeremy Wu, and Alex LiangPart II: Civil and Public Service OrganizationsChapter 7: “I Don’t Want to Work with Her Anyway Because She’s Some Asian”: Racially Stereotyping Asian American Healthcare Providers During the COVID-19 Pandemic by Yifeng Hu and Vincent PhamChapter 8: Kamala Harris: A Case of Identity Negotiation and Respectability Politics for Black Female Politicians in the Race-Conscious U.S. by Tina M. Harris and Meghan S. SandersChapter 9: Police Stereotypes: How Social Status Shapes our Communication by Shawn L. Hill and Howard GilesChapter 10: Stereotypes in Conducting Interactional Disputes in Civil Service Contexts by Jessica S. Robles and Jack. B. JoyceChapter 11: Doctors, Patients, and Stereotypes by Alice B. KruegerPart III: The Media and Entertainment IndustryChapter 12: Sword with a Dual Edge: Membership Categorization and Stereotyping in Elite European Club Football Commentary by Alan Hansen and Trudy MilburnChapter 13: Humor Theory and Gender Stereotypes: Disparagement as a Dominant Mode of Humor in U.S. Sitcoms by Koji Fuse and Leah E. WatersChapter 14: “Hell, he was even more punk than me!”: Stereotypes Communicated in Punk Music Scenes by Brian CoganChapter 15: Carrying Stereotypes in the Virtual World: Creating Understanding Through the Experience of Intersectional Avatar Identity Among People with Disability by Donna Davis and Sumita LouisPart IV: Private Business EntitiesChapter 16: The Oldest Japanese American Family Mortuary: Stereotypes Situated from World War II, the Pandemic, and Beyond by Precious YamaguchiChapter 17: Manufacturing Limitations: Stereotypes of Chinese and American Workers in American Factory by Alberto González, Xinxin Jiang, and Amanda Grace TaylorChapter 18: Effective Use of Stereotypes by Japanese Businesswomen: A Story of Japanese Women Who are No Longer “Madame Butterfly” by Nobutake MatsushitaChapter 19: “It’s a Design God Built”: Gender Essentialism and Organizational Identification in an Evangelical Church by Mark Ward Sr.Chapter 20: “There Is No Room for You Here”: Stereotypes of Racists and Anti-Racists on Starbucks’ Public Facebook Page by Tabitha Hart and Deanna L. Fassett

No matter what legislation surrounding diversity, equity, inclusion, access, and belonging passes or does not pass, everyday workers will continue to be subject to stereotypes and workplace discrimination. Understanding how pervasive stereotyping processes are and how much and in what ways they affect work environments, and thinking of ways to improve such contexts for all workers is the goal of Communicated Stereotypes at Work. This book does the hard and important work of discussing everyday stereotyping and its effects in work contexts, such as in education, health care, sports, popular culture, business, and non-profit organizations. Communication scholars should continue to learn about stereotypical workplace communication; a good starting place is reading Communicated Stereotypes at Work.

Anastacia Kurylo is adjunct assistant professor of communication at Brooklyn College.Yifeng Hu is associate professor of communication studies at The College of New Jersey.

• Chapter 1: IntroductionPart I: Education InstitutionsChapter 2: Calling In and Calling Out: Human Resource DEI Strategies and Interpersonally Communicated Stereotypes in Academic Settings by Anastacia Kurylo and Karthi VeeramaniChapter 3: Dirty, Dumb, and Inarticulate: Communicating Stereotypes in Janitorial Work by Wilfredo AlvarezChapter 4: Stereotypes and Subtle Slights: Exploring Microaggressive Behavior as a Barrier to Inclusive Library Services by Marie L. RadfordChapter 5: The ‘Typical Black Woman’ and the Rhetoric of Diversity, Equity, and Inclusion: Stereotyping as the Status Quo by D. L. StephensonChapter 6: New Red Scare: The China Initiative by Steven Pei, Jeremy Wu, and Alex LiangPart II: Civil and Public Service OrganizationsChapter 7: “I Don’t Want to Work with Her Anyway Because She’s Some Asian”: Racially Stereotyping Asian American Healthcare Providers During the COVID-19 Pandemic by Yifeng Hu and Vincent PhamChapter 8: Kamala Harris: A Case of Identity Negotiation and Respectability Politics for Black Female Politicians in the Race-Conscious U.S. by Tina M. Harris and Meghan S. SandersChapter 9: Police Stereotypes: How Social Status Shapes our Communication by Shawn L. Hill and Howard GilesChapter 10: Stereotypes in Conducting Interactional Disputes in Civil Service Contexts by Jessica S. Robles and Jack. B. JoyceChapter 11: Doctors, Patients, and Stereotypes by Alice B. KruegerPart III: The Media and Entertainment IndustryChapter 12: Sword with a Dual Edge: Membership Categorization and Stereotyping in Elite European Club Football Commentary by Alan Hansen and Trudy MilburnChapter 13: Humor Theory and Gender Stereotypes: Disparagement as a Dominant Mode of Humor in U.S. Sitcoms by Koji Fuse and Leah E. WatersChapter 14: “Hell, he was even more punk than me!”: Stereotypes Communicated in Punk Music Scenes by Brian CoganChapter 15: Carrying Stereotypes in the Virtual World: Creating Understanding Through the Experience of Intersectional Avatar Identity Among People with Disability by Donna Davis and Sumita LouisPart IV: Private Business EntitiesChapter 16: The Oldest Japanese American Family Mortuary: Stereotypes Situated from World War II, the Pandemic, and Beyond by Precious YamaguchiChapter 17: Manufacturing Limitations: Stereotypes of Chinese and American Workers in American Factory by Alberto González, Xinxin Jiang, and Amanda Grace TaylorChapter 18: Effective Use of Stereotypes by Japanese Businesswomen: A Story of Japanese Women Who are No Longer “Madame Butterfly” by Nobutake MatsushitaChapter 19: “It’s a Design God Built”: Gender Essentialism and Organizational Identification in an Evangelical Church by Mark Ward Sr.Chapter 20: “There Is No Room for You Here”: Stereotypes of Racists and Anti-Racists on Starbucks’ Public Facebook Page by Tabitha Hart and Deanna L. Fassett

No matter what legislation surrounding diversity, equity, inclusion, access, and belonging passes or does not pass, everyday workers will continue to be subject to stereotypes and workplace discrimination. Understanding how pervasive stereotyping processes are and how much and in what ways they affect work environments, and thinking of ways to improve such contexts for all workers is the goal of Communicated Stereotypes at Work. This book does the hard and important work of discussing everyday stereotyping and its effects in work contexts, such as in education, health care, sports, popular culture, business, and non-profit organizations. Communication scholars should continue to learn about stereotypical workplace communication; a good starting place is reading Communicated Stereotypes at Work.

Anastacia Kurylo is adjunct assistant professor of communication at Brooklyn College.Yifeng Hu is associate professor of communication studies at The College of New Jersey.

• Chapter 1: IntroductionPart I: Education InstitutionsChapter 2: Calling In and Calling Out: Human Resource DEI Strategies and Interpersonally Communicated Stereotypes in Academic Settings by Anastacia Kurylo and Karthi VeeramaniChapter 3: Dirty, Dumb, and Inarticulate: Communicating Stereotypes in Janitorial Work by Wilfredo AlvarezChapter 4: Stereotypes and Subtle Slights: Exploring Microaggressive Behavior as a Barrier to Inclusive Library Services by Marie L. RadfordChapter 5: The ‘Typical Black Woman’ and the Rhetoric of Diversity, Equity, and Inclusion: Stereotyping as the Status Quo by D. L. StephensonChapter 6: New Red Scare: The China Initiative by Steven Pei, Jeremy Wu, and Alex LiangPart II: Civil and Public Service OrganizationsChapter 7: “I Don’t Want to Work with Her Anyway Because She’s Some Asian”: Racially Stereotyping Asian American Healthcare Providers During the COVID-19 Pandemic by Yifeng Hu and Vincent PhamChapter 8: Kamala Harris: A Case of Identity Negotiation and Respectability Politics for Black Female Politicians in the Race-Conscious U.S. by Tina M. Harris and Meghan S. SandersChapter 9: Police Stereotypes: How Social Status Shapes our Communication by Shawn L. Hill and Howard GilesChapter 10: Stereotypes in Conducting Interactional Disputes in Civil Service Contexts by Jessica S. Robles and Jack. B. JoyceChapter 11: Doctors, Patients, and Stereotypes by Alice B. KruegerPart III: The Media and Entertainment IndustryChapter 12: Sword with a Dual Edge: Membership Categorization and Stereotyping in Elite European Club Football Commentary by Alan Hansen and Trudy MilburnChapter 13: Humor Theory and Gender Stereotypes: Disparagement as a Dominant Mode of Humor in U.S. Sitcoms by Koji Fuse and Leah E. WatersChapter 14: “Hell, he was even more punk than me!”: Stereotypes Communicated in Punk Music Scenes by Brian CoganChapter 15: Carrying Stereotypes in the Virtual World: Creating Understanding Through the Experience of Intersectional Avatar Identity Among People with Disability by Donna Davis and Sumita LouisPart IV: Private Business EntitiesChapter 16: The Oldest Japanese American Family Mortuary: Stereotypes Situated from World War II, the Pandemic, and Beyond by Precious YamaguchiChapter 17: Manufacturing Limitations: Stereotypes of Chinese and American Workers in American Factory by Alberto González, Xinxin Jiang, and Amanda Grace TaylorChapter 18: Effective Use of Stereotypes by Japanese Businesswomen: A Story of Japanese Women Who are No Longer “Madame Butterfly” by Nobutake MatsushitaChapter 19: “It’s a Design God Built”: Gender Essentialism and Organizational Identification in an Evangelical Church by Mark Ward Sr.Chapter 20: “There Is No Room for You Here”: Stereotypes of Racists and Anti-Racists on Starbucks’ Public Facebook Page by Tabitha Hart and Deanna L. Fassett

No matter what legislation surrounding diversity, equity, inclusion, access, and belonging passes or does not pass, everyday workers will continue to be subject to stereotypes and workplace discrimination. Understanding how pervasive stereotyping processes are and how much and in what ways they affect work environments, and thinking of ways to improve such contexts for all workers is the goal of Communicated Stereotypes at Work. This book does the hard and important work of discussing everyday stereotyping and its effects in work contexts, such as in education, health care, sports, popular culture, business, and non-profit organizations. Communication scholars should continue to learn about stereotypical workplace communication; a good starting place is reading Communicated Stereotypes at Work.