"This book provides knowledge that will be useful to city governments, civil rights organizations, community leaders, clergy, civilian review board advocates, as well as police chiefs and unions. It sheds considerable light on an important issue...[and] makes clear that there are wide ranging variations among departments in policies, accepted practices, management control of the use of force, and accountability of supervisors and officers who use excessive force." --Patrick V. Murphy, Director, Police Policy Board of the U.S. Conference of Mayors