Coaching with Empathy

Anne Brockbank combines passion for learning with experience of working in higher education in teaching, research, and developmental roles. She contributes to innovative programmes at City University, London, which incorporate reflective learning through facilitation. In addition, as a leading practitioner, she designs and supports personal and organizational learning in universities and other public and private sector organizations. Ian McGill combines passion for learning with experience of working in higher education in teaching, research, and developmental roles. He contributes to innovative programmes at City University, London, which incorporate reflective learning through facilitation. In addition, as a leading practitioner, he designs and supports personal and organizational learning in universities and other public and private sector organizations.

• Series Editor's ForewordAcknowledgements Why use empathy in coaching? Empathy in situational coaching Neuroscience and empathy Once more with feelingQuestioning: why are you asking? Using the NEWW modelChallenge in coachingThe boundary between coaching and therapyConclusionBibliography