The first of its kind, this readable, hands-on book will help you to see your library and the staff that runs it in a new, more strategic way. Experienced librarian and coach Ruth Metz outlines a focused and results-oriented game plan for achieving performance excellence from all staff members, from top to bottom, through a coaching style of management. By viewing the people you work with as a team, you can transform the work environment and, ultimately, the services you are providing your customers. Through real world examples, coaching scenarios, and ""pathways to excellence"" that are specific to library work, you will learn how to: Be both a coach and a player - the terminology and techniques; Recognize and utilize the abilities and talents of staff at all levels; Guide individuals toward a unified goal; Encourage innovation, flexibility, and problem-solving; Spotlight the big-win opportunities; Complete with reader-friendly tables and annotated references, Coaching in the Library is for any library that wants to put the potential of all staff on the playing field in order to achieve peak performance.