Co-production of Public Services

Denita Cepiku is Associate Professor of Public Management at the University of Rome Tor Vergata. Her main research interests are in the areas of network management, co-production and strategic management. She is President of the Technical Commission for Performance at the Italian Presidency of the Council of Ministers.Marta Marsilio is Associate Professor of Management at University of Milan. Her research interests include operation management and supply chain management in service delivery organisations, co-production, public-private partnerships and e-health. She has authored several books and articles and she has been principal investigator of different research projects.Mariafrancesca Sicilia is Associate Professor at Bergamo University in Italy and Visiting Fellow in the Department of Public Leadership and Social Enterprise (PuLSE) at The Open University in UK. Her research covers public sector budgeting, accounting, performance measurement and management, participation and coproduction in public services.Milena Vainieri is Associate Professor of Management at Scuola Superiore Sant'Anna of Pisa, where she is responsible of the Management and Health laboratory of the Institute of Management and Embeds department. Her main research interests are in performance measurement, assessment and management, human resource management and governance mechanisms in health care.

• Chapter 1: Introduction.- Chapter 2: A comprehensive framework on coproduction activation, management and evaluation.- Chapter 3: Co-production activation.- Chapter 4: Coproduction Management.- Chapter 5: Coproduction evaluation.- Chapter 6: Conclusions.