Co-creating Digital Public Services for an Ageing Society

Dr. Juliane Jarke is a senior researcher at the Institute for Information Management Bremen (ifib) and Centre for Media, Communication and Information Research (ZeMKI) at the University of Bremen. Prior to Bremen, she worked as a research associate at the Centre for the Study of Technology and Organisation (CSTO) at Lancaster University. Her research focuses on public sector innovation, digital (in)equalities, user-centric design and civic engagement. Juliane Jarke has co-edited The Datafication of Education (with Andreas Breiter, Routledge, 2019) and Probes as Participatory Design Practice (with Susanne Maaß, i-com, 2018). She serves as an independent expert to the European Commission on research and innovation projects covering Public Sector Innovation, eInfrastructures and Digital Science.

• Chapter 1: Introduction.- Chapter 2: Ageing societies and technological innovation.- Chapter 3: Co-creating digital public services.- Chapter 4: Mobile Age: Co-creating digital public services with and for older citizens.- Chapter 5: Co-creation in practice I: Co-creating a digital neighbourhood guide (Bremen Osterholz).- Chapter 6: Co-creation in practice II: Co-creating a digital walking guide (Bremen Hemelingen).- Chapter 7: Co-creation in practice III:  Co-creating age-friendly routes (Zaragoza).- Chapter 8: Learning from co-creation practice.- Chapter 9: Conclusion: Co-creating inclusive digital futures.- References.- Appendix.

“This book is for those who have just begun research in the field of design, ageing and technology and look for a good companion to navigate the state of art and to study examples of well-tailored co-design projects. … Similarly, this book is a precious resource also for senior researchers and codesign practitioners … offer in-depth details of the design processes that STS researchers, designers, stakeholders, computer scientists, can find informative and inspiring.” (Linda Tonolli, TECNOSCIENZA, Vol. 12 (1), 2021)