Del 15545 i serien Lecture Notes in Computer Science

Chatbots and Human-Centered AI

8th International Workshop, CONVERSATIONS 2024, Thessaloniki, Greece, December 4–5, 2024, Revised Selected Papers

Häftad, Engelska, 2025

AvAsbjørn Følstad,Symeon Papadopoulos,Theo Araujo,Effie L.-C. Law,Ewa Luger,Sebastian Hobert,Petter Bae Brandtzaeg

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This book constitutes the refereed proceedings of the 8th International Workshop on Chatbots and Human-Centered AI, CONVERSATIONS 2024, held in Thessaloniki, Greece, during December 4–5, 2024.The 12 full papers and 3 short papers were carefully reviewed and selected from 35 submissions. They were organized in topical sections as follows: Understanding and Designing for Human-AI Interactions; Human-Centred AI in Education and Social Support; Conversational AI for Citizens and Customers.

Produktinformation

Utgivningsdatum2025-03-29
Mått155 x 235 x 16 mm
Vikt423 g
FormatHäftad
SpråkEngelska
SerieLecture Notes in Computer Science
Antal sidor262
FörlagSpringer International Publishing AG
ISBN9783031880445

Tillhör följande kategorier

Systemvetenskap och AI inom Data och IT
Hårdvara inom Data och IT
Databaser inom Data och IT
Människa – datorinteraktion inom Data och IT

.- Understanding and Designing for Human-AI Interactions..- Analyzing Patterns of Conversational Breakdown in Human-Chatbot Customer Service Conversations..- Selecting Empathic Response Headers in Customer Support Conversations with LLM-based Emotion Recognition..- Exploring the Effects of Consistency-based Hallucination Detection for LLM-based QA Chatbots: A Simulation Study..- LadderChat – An LLM-based Conversational Agent for Laddering Interviews..- Can Machine Learning Models Recognise Emotions, Particularly Neutral, Better Than Humans?..- Human-Centred AI in Education and Social Support..- An AI-Powered Learning Companion for Adaptive and Personalized STEM Educatio..- Development and Evaluation of a University Chatbot Using Deep Learning: A RAG-Based Approach..- A Voice-Enabled Intelligent Virtual Agent for People with Memory Impairments: Thematic Analysis of Focus Group Results..- The BookBot Project: Conceptual Design of a Social Robot Facilitating Reading Motivation..- Questions people ask ChatGPT regarding their romantic relationships and what they think about the provided answers: An exploratory study..- Conversational AI for Citizens and Customers..- AI-Driven Dialogue: Leveraging Generative AI in Conversational Agent Voting Advice Applications (CAVAA)..- First Aid for Europe – A Study on the Impact of Digital Voting Assistants on Young Adults During the Elections for the European Parliament in 2024..- An Analysis of Federal and Municipal Chatbots in Germany..- LLM-powered Conversational AI in Customer Service: Users’ Expectations and Anticipated Use..- Feeling Understood by AI: How Empathy Shapes Trust and Influences Patronage Intentions in Conversational AI.