Häftad, Engelska, 2021
Chatbot Research and Design
Av Asbjørn Følstad, Theo Araujo, Symeon Papadopoulos, Effie L.-C. Law, Ewa Luger, Morten Goodwin, Petter Bae Brandtzaeg
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Beskrivning
This book constitutes the proceedings of the 4th International Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which was held during November 23-24, 2020, hosted by the University of Amsterdam. The conference was planned to take place in Amsterdam, The Netherlands, but changed to an online format due to the COVID-19 pandemic.The 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.
Produktinformation
- Utgivningsdatum: 2021-02-03
- Mått: 155 x 235 x 13 mm
- Vikt: 359 g
- Format: Häftad
- Språk: Engelska
- Serie: Lecture Notes in Computer Science
- Antal sidor: 219
- Förlag: Springer Nature Switzerland AG
- ISBN: 9783030682873
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