Casing Organizational Communication

Jason S. Wrench (Ed.D., West Virginia University) is an associate professor and chair of the Communication Department at the State University of New York at New Paltz. Dr. Wrench has published numerous books on a variety of communication topics: Intercultural Communication: Power in Context, Communication, Affect, and Learning in the Classroom (2000, Tapestry Press), Principles of Public Speaking (2003, The College Network), Human Communication in Everyday Life: Explanations and Applications (2008, Allyn & Bacon), Quantitative Research Methods for Communication: A Hands-On Approach (2008 & 2013, Oxford University Press), The Directory of Communication Related Mental Measures (Summer 2010, National Communication Association), Stand Up, Speak Out: The Practice and Ethics of Public Speaking (2011, Flat World Knowledge), Communication Apprehension, Avoidance, and Effectiveness (2013, Allyn & Bacon), Training and Development: The Intersection of Communication and Talent Development in the Modern Workplace (2014, Kendall Hunt), and Organizational Communication: Theory, Research, and Practice (2015, Flat World Knowledge). Dr. Wrench has also edited a number of books: Casing Organizational Communication (2011, Kendall Hunt), Workplace Communication for the 21st Century: Tools and Strategies that Impact the Bottom Line: Vol. 1. Internal Workplace Communication, Vol. 2. External Workplace Communication (2013, both with Praeger), and Casing Public Relations (2014, Kendall Hunt). Dr. Wrench was the editor of the Ohio Communication Journal from 2005 to 2007, served as an associate editor for Communication Research Reports from 2007 to 2010, and has been on the editorial board of numerous academic journals. Furthermore, Dr. Wrench has published over 30 research articles that have appeared in various journals: Communication Quarterly, Communication Research Reports, Education, Human Communication, Journal of Homosexuality, Journal of Intercultural Communication, Southern Communication Journal, The Source: A Journal of Education, and The NACADA Journal (National Academic Advising Association).

• Preface: Why Cases?Analyzing Case StudiesI. Organizational Socilization1. Am I Being Watched? Electronic Surveillance and Uncertainty Management in the Supervisor-Subordinate RelationshipMichael Sollitto, Isabella Ruggiero, and Cari Loeffler2. Banking on Tradition: Experiencing Unequal Treatment in the WorkplaceErin Gilles and Saleema Mustafa-Campbell3. I’m Just a Volunteer: Nonprofit Organizational Assimilation ChallengesThomas R. Wagner4. What the Virtual: What’s Life Like After Being a Remote WorkerJason S. WrenchII. Internal Communication5. Work Hard, Play Real HardChigozirim Utah Sodeke6. When the Bully is the BossAndrea L. Meluch7. The “Friendly” Coworker: Bullying and Boundary Crossing in the WorkplaceMary Beth Asbury and DeAnne Priddis8. One of Us Has to Say Something: Upward Dissent as a Communicative Maneuver to Impact Organizational ChangeCorey Jay Liberman9. Laborious Leadership: Exploring Emotional Labor, Identity, and Work-Life Boundaries in Gendered OrganizationsMichael Cody CokerIII. Decision Making10. An Illegal Practice of Veterinary MedicineBonnie M. Nickels11. To GO or not to GO: Decision Making in a Leader’s Voluntary ExitDarius M. Benton12. Didn’t We Do This Already? Managing Organizational Change Through AIJulio A. Rodriguez-Rentas and Paul Ziek13. Hello, We Come to Work: Managing Trust and Digital Personas in an Online BusinessBrent Saindon and Christina Saindon14. Resisting Cookie-Cutter Fundraising Norms: Rethinking Power in Nonprofit OrganizingElizabeth K. EgerIV. Diversity, Equity, and Inclusion15. Sailing Through Unfamiliar Waters: Navigating the Hospitality Industry in a New CultureSaleema Mustafa-Campbell, Erin Gilles, and Shannon Brogan16. Different Waters: A Tale of Workplace ExperiencesRita Daniels17. When You Don’t Practice What You Preach: Microaggressions in the WorkplaceKallia O. Wright and Anna Wright18. A Typical Day? Communicating Stereotypes with Human ResourcesAnastacia Kurylo and Tyler LaCarrubbaV. External Communication19. The Fizz Energy Freeride Frenzy: When a Mountain Biking Contest Goes WrongRoth Smith20. Social Media Faux Pas: Promoting individual or organizational expertiseTrudy Milburn21. Aftermath of the Collins Awards: Controversy and Mayhem at the International Association of Action/Thriller WritersJason S. Wrench22. Fighting for ChangeMerci Decker