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Case Studies in Public Services Management examines key issues such as managing networks, measuring performance, changing culture, implementing strategy and strategic change. In addressing the key contemporary issues in public services management the cases cover a range of functions including education, health, community care, welfare benefits and policing.
Alan Lawton is a lecturer at the Open Business School, UK and David McKevitt is a senior lecturer at the University of Limerick, Eire.
Introduction. 1. The Vision and Reality of an Executive Agency.2. Strategic Management in Further Education.3. Strategic Change in Local Government Management: Comparative Case Studies.4. Light at the End of the Tunnel.5. Merging into Ribbon.6. The Metropolitan Police Plus Programme.7. Implementing Community Care.8. Wellcare Hospital Trust.9. European Regional Development Fund in Wales.10. Local Authority Decison-Making: The Traders of the Uffizi Gallery in Italy.11. Capital Accounting.Index.