Gillian Dalley is a social anthropologist and has been an independent researcher for more than a decade, completing most recently a project on the financial abuse of people lacking mental capacity, for Brunel University London, funded by the Dawes Trust. She is the author of Ideologies of Caring: Rethinking community and collectivism, and, in a long career, has worked for several London-based organisations including the King’s Fund, the Policy Studies Institute and the Centre for Policy on Ageing, as well as working as a senior NHS quality manager, and as a researcher at the former MRC Medical Sociology Unit in Aberdeen in the early 1980s.

• Chapter 1.Social care: how did it come to this?.- Chapter 2.Ethics and ideologies of caring.- Chapter 3.The advent of the welfare state: institutions, professionals and activists.- Chapter 4.Health and social care: the purchaser/provider split.- Chapter 5.Opening the window on social care: contracts and quality control.- Chapter 6.An alternative view: public services in public hands.- Chapter 7.Catastrophe: the impact of Covid 19 and the consequences for social care.- Chapter 8.Social care: principle, policy and practice now and to come.

“Thoroughly researched and full of well-considered insights, I have given Gillian Dalley’s Caring in Crisis – The Search for Reasons and Post-Pandemic Remedies a permanent place among my reference works. But Caring in Crisis is much more than a reference work. In writing this very readable book, Dr Dalley has done social care a valuable service … .” (Geoff Hodgson, Care Commentary, care-commentary.co.uk, January 5, 2023)

Gillian Dalley is a social anthropologist and has been an independent researcher for more than a decade, completing most recently a project on the financial abuse of people lacking mental capacity, for Brunel University London, funded by the Dawes Trust. She is the author of Ideologies of Caring: Rethinking community and collectivism, and, in a long career, has worked for several London-based organisations including the King’s Fund, the Policy Studies Institute and the Centre for Policy on Ageing, as well as working as a senior NHS quality manager, and as a researcher at the former MRC Medical Sociology Unit in Aberdeen in the early 1980s.

• Chapter 1.Social care: how did it come to this?.- Chapter 2.Ethics and ideologies of caring.- Chapter 3.The advent of the welfare state: institutions, professionals and activists.- Chapter 4.Health and social care: the purchaser/provider split.- Chapter 5.Opening the window on social care: contracts and quality control.- Chapter 6.An alternative view: public services in public hands.- Chapter 7.Catastrophe: the impact of Covid 19 and the consequences for social care.- Chapter 8.Social care: principle, policy and practice now and to come.

“Thoroughly researched and full of well-considered insights, I have given Gillian Dalley’s Caring in Crisis – The Search for Reasons and Post-Pandemic Remedies a permanent place among my reference works. But Caring in Crisis is much more than a reference work. In writing this very readable book, Dr Dalley has done social care a valuable service … .” (Geoff Hodgson, Care Commentary, care-commentary.co.uk, January 5, 2023)

Gillian Dalley is a social anthropologist and has been an independent researcher for more than a decade, completing most recently a project on the financial abuse of people lacking mental capacity, for Brunel University London, funded by the Dawes Trust. She is the author of Ideologies of Caring: Rethinking community and collectivism, and, in a long career, has worked for several London-based organisations including the King’s Fund, the Policy Studies Institute and the Centre for Policy on Ageing, as well as working as a senior NHS quality manager, and as a researcher at the former MRC Medical Sociology Unit in Aberdeen in the early 1980s.

• Chapter 1.Social care: how did it come to this?.- Chapter 2.Ethics and ideologies of caring.- Chapter 3.The advent of the welfare state: institutions, professionals and activists.- Chapter 4.Health and social care: the purchaser/provider split.- Chapter 5.Opening the window on social care: contracts and quality control.- Chapter 6.An alternative view: public services in public hands.- Chapter 7.Catastrophe: the impact of Covid 19 and the consequences for social care.- Chapter 8.Social care: principle, policy and practice now and to come.

“Thoroughly researched and full of well-considered insights, I have given Gillian Dalley’s Caring in Crisis – The Search for Reasons and Post-Pandemic Remedies a permanent place among my reference works. But Caring in Crisis is much more than a reference work. In writing this very readable book, Dr Dalley has done social care a valuable service … .” (Geoff Hodgson, Care Commentary, care-commentary.co.uk, January 5, 2023)