Peter S. Adler, Ph.D. is a partner in GUILD Consulting and the former president and CEO of The Keystone Center (www.keystone.org). Adler’s specialty is multi-party problem-solving for policy and governance disputes and for enterprises seeking operational alignment, excellence, and strategy. He has extensive national and international experience with business and policy negotiations and writes, trains, and teaches in areas of conflict management. Adler is a former Peace Corps volunteer and has held executive positions with the Hawai‘i Supreme Court, Hawai‘i Justice Foundation, and the Neighborhood Justice Center and served as president of the Society of Professionals in Dispute Resolution. He has authored five books and other publications in the field of conflict management.

• Table of ContentsAbout the AuthorIntroductionWant to Calm a Storm?I. Timing is EverythingII. Be Ready to Enlist Others into Your EffortIII. Get into an “Independence” ZoneIV. Help Rivals Find Sweet SpotsV. Watch “Power” Expand, Shift, or AttenuateVI. Grab that Sudden Innovation Inspiration and See if it FitsVII. Uncover Fresh EnergyVIII. Make Teams High PerformingIX. Listen More, Absorb Everything, Talk SparinglyX. Find Facts (Together)XI. Take on the Snarky Governance ProblemXII. Look Around the Bend and Over the HorizonXIII. Build Pacts, Treaties, Bargains, and AccordsXIV. Choreograph MovesXV. Move Past Gridlock Postscript

“This is a book that needed to be written and none better to do so than Peter Adler who has spent a lifetime building human bridges and guiding deeply divided stakeholders toward consensus on intractable societal issues.”