Mehmet Toy, Ph.D, is a Distinguished Engineer at Comcast, USA, involved in network architectures and standards. Previously, Dr. Toy held management and technical positions at ADVA Optical Networking, Intel Corporation, Verizon Wireless, Axiowave Networks, Fujitsu Network Communications, AT&T Bell Labs and Lucent Technologies. He has contributed to research, development and standardization of Cloud Services Architectures, Metro Ethernet, DOCSIS Provisioning of EPON (DPoE), IP Multimedia Systems (IMS), Asynchronous Transfer Mode (ATM), optical, IP/MPLS, and wireless. He has authored four books, and numerous articles in these areas and signal processing, and has taught at universities as a tenure-track and adjunct faculty member.

• Preface viiContributors ix1 INTRODUCTION AND OVERVIEW 11.1 Introduction 11.2 Residential Network Architectures and Services 21.3 OAMPT (Operations, Administration, Maintenance, Provisioning, Troubleshooting) for Residential Services 41.4 Business Network Architectures and Services 61.5 OAMPT for Business Services 71.6 Future Directions in Cable Networks, Services and Management 82 RESIDENTIAL NETWORK ARCHITECTURES AND SERVICES 112.1 Introduction 112.2 DOCSIS 3.0/3.1 Architecture and Services 122.3 PacketCable Architecture and Services 222.4 Ims Architecture and Services 262.5 Iptv Architecture and Services 342.6 Cdn Architecture and Services 452.7 Ccap Architectures and Services 532.8 Wi-Fi Architecture and Services 692.9 Conclusion 78References 803 OPERATIONS, ADMINISTRATION, MAINTENANCE, PROVISIONING, AND TROUBLESHOOTING FOR RESIDENTIAL SERVICES 843.1 Introduction 843.2 Operational Systems and Management Architectures 853.3 Service Orders 893.4 Provisioning 913.5 Fault Management 923.6 Performance Management 943.7 Billing Systems and Formats 973.8 Security 993.9 Conclusion 131References 1324 BUSINESS NETWORK ARCHITECTURES AND SERVICES 1344.1 Introduction 1344.2 Metro Ethernet Architecture and Services 1354.3 DPoE Architecture and Services 1614.4 EPoC Architecture and Services 1684.5 Business Voice 1714.6 Conclusion 180References 1815 OPERATIONS, ADMINISTRATION, MAINTENANCE, PROVISIONING, AND TROUBLESHOOTING FOR BUSINESS SERVICES 1835.1 Introduction 1835.2 Operations Systems and Management Architectures 1845.3 Service Orders 1965.4 Provisioning 2055.5 Fault Management 2245.6 Performance Management 2305.7 Billing Systems and Formats 2355.8 Security 2365.9 Conclusion 241References 2436 FUTURE DIRECTIONS IN CABLE NETWORKS, SERVICES AND MANAGEMENT 2466.1 Introduction 2466.2 Cloud Services 2476.3 Virtualization 2746.4 Network Functions Virtualization 2956.5 Software-Defined Networks 2976.6 Self-Managed Networks 3186.7 Conclusion 337References 338Index 341