"For business school students learning about business analytics, and business professionals seeking practical guidance concerning the skills and techniques that business analytics require, this comprehensive volume is quite simply a must-read. It goes beyond mere theory to illuminate the practical uses of business analytics applicable to real-world situations. This volume is thoughtful, intelligent, well-written and curated, yet readily accessible, providing clear explanations and pertinent insights, while ensuring that the mathematical content remains at a level that readers can understand. I have found it to be invaluable and illuminating, making business analytics intelligible to the interested reader who may not yet be familiar with all that business analytics has to offer."