This book offers a new, practical approach to healthcare reform. This approach helps to identify potential hazards before accidents occur, enhancing patient safety. In addition, the book details the new approach on the basis of real-world applications in the NHS and insights from NHS staff.
Introduction.- The Continuing Issues of Patient Safety: Data on the Nature and Persistence of Harm, Limitation of Current Approaches.- Proactive Search for Risk: Lessons From Other Safety Critical Industries.- Human Factors – Human Error and Beyond, Performance Influencing Factors, Systems Thinking, High Reliability Organisations.- Patient Safety Culture – Measurement and Implications.- The Safer Clinical Systems Programme.- The 5 steps of the Safer Clinical Systems approach.- Improving the Safety of Handover and Communication.- Next steps towards a proactive, risk based approach to improving patient safety in the health sector.