Brilliant Stress Management

• About the authorAcknowledgementsIntroduction  1    What stress is and is notSigns of stressPhysiology of stressType A and Type BStress or strain?Long-term strainStressors in your lifeThe secret of managing stress: Control  2   Control your physical response to stressGood postureGood restGood humourGood energyGood fuelA word or two about drugs – the legal onesHealthy ageing  3   Control your environmentProcessSocial connectionsGet organisedYour spaceYour sensory environment: smells, noise, light and colourAction  4   Control your timeThe OATS PrincipleOutcomesActivitiesTimeScheduleProcrastinationSay NODealing with overwhelmCelebration  5   Control your attitudesThe iceberg modelDangerous attitudes and limiting beliefsKnow what you wantFrom myths to masteryAsserting yourself  6   Control your mental response to stressFocusOptimismDetermination, flexibility and persistenceGratitudeSelf-talkBreaking the cycle  7   Manage stress at workSigns and portentsYour responsibility as a managerHow much stress do you cause?How to not impose stressSupporting team members with stressTurning around a stressed work environmentProtecting yourself from stress at work  8   Manage stress caused by changeHow change happens in the worldHow you are programmed to respond to changeHow to cope with the stress of changeMore than survival  9     Manage stress caused by conflictHow to recognise escalating conflictFive approaches to dealing with conflictSeven-step process for resolving conflictMediation and arbitration  10   Help others to manage their stress&

"An amazing book" Naomi Campbell, Harper's Bazaar (UK) December Issue 2011