"Becoming Lean implies a journey. We will reach our destination when we apply the philosophies underlying lean to develop our own lean system. There's no reason not to start trying. There are no experts, just people with more experience. The longer we wait, the more experience our competitors will have when we start."John Y. Shook, Director, Director, Japan Technology Management Program, U of Michigan 06/01/04"Becoming Lean fills an urgent need by describing in great detail the initial steps taken by a number of pioneering American firms in a range of industries to introduce lean thinking. Change agents actually leading the effort describe precisely what worked and what didn't."James Womack, Author of The Machine that Changed the World 06/01/04