Auditing Corporate Surveillance Systems

Isabel Wagner is an Associate Professor in the Cyber Technology Institute at De Montfort University. She is a Senior Member of IEEE and ACM. Her research in privacy, computer networks, and experimental research methods is the foundation for this book on transparency and web measurement. She has given tutorials on this topic, for example at WWW 2020, and taught undergraduate and postgraduate courses on experimental methods to study corporate surveillance.

• 1. Corporate surveillance and the need for transparency; 2. Technologies for corporate surveillance; 3. Methods of corporate surveillance; 4. Experiment design; 5. Data collection; 6. Data analysis; 7. Transparency for corporate surveillance methods; 8. Transparency for corporate services; 9. Effectiveness of countermeasures; 10. Making it count: towards real-world impact; 11. Future directions in transparency research.

'The book is an excellent resource that reviews, categorizes, analyses and systematically compares current research publications addressing privacy vs. surveillance and the technical methods used by both sides. This book is an IEEE S&P Systematization-of-Knowledge paper (SoK) in book-length. Compiling such a complete list of research papers and systematizing them is valuable, as it has unfortunately become rare today. Every aspect of privacy research is covered in detail. For instance, Chapter 4 looks at how privacy research is designed and in one subsection focuses on how eight papers phrase their research questions that all pertain to characteristics of corporate surveillance (Table 41, page 59). I really enjoyed the book as it serves as a comprehensive collection of research and gives readers the resources to understand corporate surveillance ecosystems.' Edgar Weippl, University of Vienna