Dr Robina Chatham has over 30 years' experience in IT. She has held positions ranging from Project Manager to European CIO of a merchant bank and Lecturer. Robina now specialises in management development and executive coaching. Her prime focus is on helping senior managers to develop political acumen and master the art of influencing others.

• 1.Essential management skills2.Skills that you’ve always needed but are now more critical3.Things that you need to understand, have an opinion on and make a contribution to4.Things that may be keeping you awake at nights5.Tools that will help

'As ever, Robina is able to underline that effective management is truly an art. Combining simple models and powerful examples, this book is a must read for new and more seasoned IT managers alike.'