Art of Communication

Randy Fujishin is professor of speech communications at West Valley College, a community college in Saratoga, California. He is the author of several successful communications books, including Creating Effective Groups, Gifts from the Heart, Discovering the Leader Within, and The Natural Speaker.

• Preface Chapter 1. The Art of Communication (New section: Social Media’s Influence on Self-Concept) Chapter 2. Verbal Communication (New sections: Micro-aggressions and Safeguards, Micro-affirmations and Building Up Others)  Chapter 3. Nonverbal Communication   Chapter 4. Listening   Chapter 5. Intercultural Communication (New section: Inclusive Language) Chapter 6. Relationship Communication (New sections: Questions that Can Bring Insight into Conflict, Questions that Deepen Relationships)   Chapter 7. Small Group Communication (New section: Being a More Effective Online Group Member)  Chapter 8. Small Group Leadership (New sections: Facilitating Virtual Group Meetings, Developing Leader in Others)  Chapter 9. Public Speaking (New section: Giving Yourself Permission to Speak)   Chapter 10. Informative and Persuasive Speaking  Chapter 11. Interviewing (New section: Guidelines for an Online Interview)  Chapter 12. Technology and Communication (New sections: Ways to Reduce Your Digital Addiction, Improving Your Face-to-Face Interactions)  Bibliography   Index   About the Author