RICHARD J. COX is Professor in Library and Information Science at the University of Pittsburgh, School of Information Sciences. He is the author of several books, including Managing Records as Evidence and Information (Quorum, 2001), Closing an Era: Historical Perspectives on Modern Archives and Records Management (2000), and Managing Institutional Archives (1992). He is also editor of the Records & Information Management Report.DAVID A. WALLACE is an Assistant Professor at the School of Information, University of Michigan.