CLARENCE R. DEITSCH is Professor of Economics at Ball State University and an active arbitrator. He is the author of three other books on labor management relations topics and the coauthor of over thirty articles appearing in such publications as The Journal of Labor Research and The Arbitration Journal.DAVID A. DILTS is Professor of Business and Economics at Indiana University, Fort Wayne. His articles have appeared in Management Science and The Journal of Labor Research, and his previous books include Collective Bargaining and Impasse Resolution in the Public Sector (Quorum, 1988).