“After spending 20 years in television newsrooms working with Magid consultants, it was fascinating to read the behind-the-scenes workings of this global leader in news consulting. Dr. Liseblad’s unprecedented access to Magid archives and interviews with top executives peel back the curtain on how this American company exported its audience research-based strategies to transform television news in the UK from staid reporting to audience-driven storytelling. The pushback from UK journalists she interviewed will ring familiar to many U.S. broadcast journalists.”—Mary T. Rogus, Associate Professor, E.W. Scripps School of Journalism, Ohio University