Advances in Global Sourcing. Models, Governance, and Relationships

• IT Global Delivery Model Efficiency: An Exploratory Case Study to Identify Input and Output Factors.- Relative and Joint Dependence in IS Outsourcing Relationships – A Model of Effects on Relational Facets and Exchange Performance.- The Role of Organizational Standards in IT Outsourcing Relations.- Vendor Capabilities in ITO Research: A Systematization and Critical Review.- The Middle Management of Offshoring: Understanding Offshoring Strategy Implementation at a Meso Level.- Offshore BPO Decisions and Institutional Influence on Senior Managers.- Cloud Computing as Innovation: Studying Diffusion.- Towards Improvement of Information Systems Governance: Reorganization of Software Applications Hosting.- Coordinating Tensions in Orchestrating Blended Modes of Sharing and Outsourcing of Services.- Can Agile Software Tools Bring the Benefits of a Task Board to Globally Distributed Teams?.- KAIWA: Towards a Method for Knowledge Transfer in the Transition Phase of Offshore Outsourced Projects.- Opaque Indifference and Corporate Social Responsibility: A Moral License for Offshore BPO?.- Business Process Outsourcing in Suriname: Call Center Services.

From the reviews: "I would mainly recommend this for Ph.D. students in the field or for M.Sc. students working on their dissertation. ... for scholars in the field of global sourcing and especially for those with a focus on outsourcing, offshoring or IT sourcing and governance, the book provides a comprehensive snapshot to literature and empirical results in these areas and food for thought in forming future research agendas." (Katri Kauppi, Journal of Purchasing & Supply Management, Vol. 20, 2014)