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This vital new Handbook brings together cutting-edge contributions from experts in Information Systems (IS) to explore how qualitative research can be undertaken in the IS discipline.The Handbook critically surveys contemporary trends in qualitative IS studies and offers detailed examples of how IS research methods can be taught. The leading group of contributors provide future-oriented analyses of key research methodologies, covering important topics such as the nature of theory and philosophy in qualitative IS research and new developments in the field. Engaging in an exploratory analysis of where opportunities for qualitative IS research might be heading, the Handbook concludes by identifying a need to consolidate existing research methodologies and develop new ones. The Handbook of Qualitative Research Methods for Information Systems will be beneficial for students studying areas such as information systems, qualitative research methods, research method innovation and knowledge management.
Edited by Robert M. Davison, Department of Information Systems, City University of Hong Kong, Hong Kong
Contents:1 Introduction to the Handbook of Qualitative Research Methods forInformation Systems 1Robert M. DavisonPART I HOW TO DO QUALITATIVE IS RESEARCH2 Teaching qualitative research methods 10Robert M. Davison, Barney Tan, Louie H.M. Wong and Evelyn Ng3 Analyzing genres of discourse in IS research: an approach tointerrogating validity claims in IS scientific argumentation 30Ojelanki Ngwenyama4 Exploring IS phenomena through metaphors: insights from a study onFacebook 59Stephen Jackson and Niki Panteli5 Knowledge acquisition for quality engagement 77Robert M. Davison and Louie H.M. Wong6 Understanding the digital experience: phenomenological IS research 88Antonio Díaz Andrade, Angsana A. Techatassanasoontorn and Harminder Singh7 Ethnographic evidence for practice 104Richard L. Baskerville8 How do researchers get close to the technology under investigation?Insights, benefits and challenges 124Stan Karanasios, Mira Slavova and Aljona ZorinaPART II METHODOLOGICAL ADVANCES IN QUALITATIVE IS RESEARCH9 Case study followed by action research: enhancing researcher andpractitioner outcomes 149Julien Malaurent, Robert M. Davison, and Louie H.M. Wong10 Critical IS research 163Amber Young11 Methodological practices for enacting “strong” sociomateriality inqualitative IS research 182Marko Niemimaa, Ulrike Schultze, and Gijs van den Heuvel12 The nuts and bolts of qualitative comparative analysis 197Federico Iannacci13 Some principles for conducting phronetic IS research 222Ojelanki Ngwenyama and Stefan Klein14 Decolonial critical hermeneutics 240Hameed ChughtaiPART III THEORETICAL ASPECTS OF QUALITATIVE IS RESEARCH15 The shape of theory: an alternative take on theorizing based on thenature of qualitative data 258Evelyn Ng and Barney Tan16 Dancing between theory and data: abductive reasoning 274Antonio Díaz Andrade17 Developing indigenous theory with qualitative IS research 288Xiao Xiao and Barney Tan18 Grounded theory in the era of datafication: a data journey perspective 306Hamid Pousti, Henry Linger and Caitlin DooganPART IV FUTURE DIRECTIONS FOR QUALITATIVE IS RESEARCH19 Process oriented research: opening new horizons for IS research 325Dubravka Cecez-Kecmanovic20 Beyond the snapshot: reconceptualising human agency and context inqualitative IS research 340Matthew Jones and Yingqin Zheng21 Analysis chaining: conceptual and empirical framing of digital traces 360Aron Lindberg22 Current trends and future opportunities in qualitative IS research 376Robert M. DavisonIndex 383
‘This book will raise editors’ and reviewers’ expectations for the execution of research using qualitative methods, it will broaden the application of qualitative methods in information systems research, and it will ease the teaching of the qualitative approach to our beloved grad students. It’s a jewelry box, full of gems.’