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There has been a great deal of discussion on the knowledge economy, but much of this has been more a matter of rhetoric than serious analysis. This book is a pioneering effort to address this gap, using a range of methods and investigating knowledge-intensive service activities (KISA) in many different sectors. The expert contributors highlight the changes that are occurring in the labor force and the organization of work, as well as in the competences and combinations of knowledge demanded in contemporary occupations. They provide corporate managers and policymakers with much needed data and analysis regarding the implications of knowledge-intensive service systems and the skills required for innovation within these sectors. By exploring these systems in both traditional and services industries, the editors point to important areas of action for improving business practices and human capital development that are key for business and employment development. This unique book deploys rich empirical material that will help put KISA onto the map for researchers, policy makers, policy analysts and practitioners across many disciplines and professions including human resources, training and skills development, and procurement. Providing in-depth and theoretically informed studies, whilst drawing on cases from many sectors and countries, this compendium will prove essential for students of business management and human resource management.Contributors: J. Albors-Garrigos, M. Broch, J.L. Hervas-Oliver, P. Marquez Rodriguez, C. Martinez-Fernandez, L.E. Martinez-Solano, I. Miles, T. Potts, S. Sharpe, T. Weyman, H. Wiig Aslesen
Edited by Cristina Martinez-Fernandez, Urban Research Centre, University of Western Sydney, Australia, Ian Miles, Manchester Institute of Innovation Research, University of Manchester, UK and Tamara Weyman, Urban Research Centre, University of Western Sydney, Australia
Contents:1. Knowledge Intensive Service Activities: Integrating Knowledge forInnovationCristina Martinez-Fernandez and Ian MilesPART I: TRADITIONAL INDUSTRIES2. Roles of KISA in Aquaculture in NorwayHeidi Wiig Aslesen3. The Role of KISA in Basic Agro-food Processes Innovation: The Caseof Orange Packers in Eastern SpainJosé Albors-Garrigos4. KISA Utilisation in Resource Intensive Industries: The Case ofMining in AustraliaCristina Martinez-Fernandez5. KISA Role in Traditional Manufacturing Industries: The Case of Ceramic Tiles in SpainJosé Albors-Garrigos, Jose Luis Hervas-Oliver and PatriciaMarquez RodriguezPART II: SERVICE INDUSTRIES6. The Role of KISA in a Public Service: The Case of EntrepreneurialHome-based Care for Elderly in NorwayMarianne Broch7. KISA Role in Western High-technology Industries: The Case ofSoftware in Australia and IrelandLaura E. Martinez-Solano and Cristina Martinez-Fernandez8. The Use of KISA in the Public SectorIan Miles9. The New Green Deal and KISA: A Global and Australian PerspectiveTavis Potts10. Venture Capitalists as Knowledge Intensive Service Activity ProvidersSamantha SharpePART III: STRATEGIC POLICY IMPLICATIONS11. Implications for Skills, Employment and ManagementIan Miles and Cristina Martinez-FernandezIndex
'. . . constructive reading by those interested in peeking into the black box of innovation.'--Andrew Scott Catey, Science and Public Policy