Agile Sales

Successfully shaping transformation in sales and service

Inbunden, Engelska, 2023

AvClaudia Thonet

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This book is about practical agile working principles and methods, with the help of which you can make your sales department more innovative and agile as a bridge to the customer.On the basis of agile leadership and team principles, you will be provided with custom-fit structures and frameworks to increase the agility of sales teams.

Produktinformation

Utgivningsdatum2023-02-09
Mått168 x 240 x 22 mm
Vikt602 g
FormatInbunden
SpråkEngelska
Antal sidor241
FörlagSpringer Fachmedien Wiesbaden
ISBN9783658382858
OriginaltitelDer agile Vertrieb

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Claudia Thonet is an instructional trainer and instructional coach (ECA) and has decades of practical experience in organizational and team development in service and sales in large companies and corporations. She trains trainers and facilitators and is an expert in agile culture change. Together with Svenja Hofert, she has published "The Agile Culture Change" (2019) with Springer Gabler. For several years, she has been considered a pioneer in the transformation of sales areas.

Culture change in sales.- The new value chain.- Innovation at exploitative and explorative levels.- The agile cycle: from customer requirements to implementation in sales and service.- Architecture and roles.- Frameworks for sales: Open Space Agility Framewwork, Agile Networks, Design Thinking, Service Design Thinking, Teamcanvas, Scrum, Kanban, Shopflor, Delegations Borard.- Moderating Agile - Meeting occasions and designs in sales: Kick-off, Teamforming, Think New, Planning Meeting, Reviews, Shopfloor Meetings, OKR Meetings.