Karen Hopkins is Professor and Co-Director of the Human-Centered Leadership in Health and Human Services Certificate at the School of Social Work, University of Maryland. Her research with nonprofit and public agencies is related to supervision, management, and leadership practices and outcomes, performance management, workforce development, and organizational learning and capacity building. She is Co-Editor-in-Chief of the journal Human Services Organizations: Management, Leadership, and Governance.Bowen McBeath is Professor in the School of Social Work and Hatfield School of Government, Portland State University. He examines how human service organizations and community-based practitioners learn and grow while attending to issues of risk and resilience, equity, and performance pressures. He is the co-Editor-in-Chief of the journal Human Service Organizations: Management, Leadership, and Governance journal.