Service Management in Health and Wellness Services 1

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Service Management in Health and Wellness Services

Jay Kandampully • Kandampully • Kandampully

Pocket

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460 sidor
2013

Examines the growing significance of the wellness concept as a feature of the health care industry. This new paradigm shift in the composition of health care and the subsequent changes in the needs and expectations of health care customers are transforming health care into a largely customer-driven service sector.

Författare: Jay Kandampully, Kandampully, Kandampully
Format: Pocket/Paperback
ISBN: 9781465208231
Språk: Engelska
Antal sidor: 460
Utgivningsdatum: 2013-08-23
Förlag: Kendall/Hunt Publishing Co ,U.S.