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Many businesses have customers who admire them, but only an elite few have true advocates--fans who rave about them to anyone who will listen. After studying and working with dozens of beloved companies, Bliss has identified five key decisions that lead to customer devotion.
- Format: Pocket/Paperback
- ISBN: 9781591844419
- Språk: Engelska
- Antal sidor: 206
- Utgivningsdatum: 2011-10-25
- Förlag: Portfolio