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A practical guide for developing and writing a strategic marketing plan for health and human service organizations, this comprehensive volume takes professionals through the major steps of the marketing planning process. In addition to a useful overview of the basic marketing components, detailed descriptions of the application of market planning principles to health care organizations are consistently emphasized.
Contents PrefaceBasic Health Care Marketing Principles Introduction to Marketing Planning Organizational Phase: Wetting the Stage with Marketing Missions, Goals, and Objectives Performing a Marketing Audit of the Health Organization’s Environment Segmenting and Targeting the Marketplace Positioning the Health Organization into the Minds of the Health Consumers and Providers Developing Marketing Strategies and Tactics Organizational, Budgeting, and Control Systems Condensed Sample Marketing Plan Appendix A: The Fundamentals of Developing an Effective Advertisement for Health Care Organizations Appendix B: How to Effectively Use Health Markeitng Consulltants Appendix C: Using Computers in Health Marketing Appendix D: Working With the Media